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CANDLE CARE

New Ritual Candles use a natural ethically-sourced, blend of coconut and soy wax, and a cotton, lead free wick.


For optimal burning, trim wicks to a ¼” before each light to avoid smoking and overheating with a wick trimmer.  Once the flame is extinguished make sure the wick is upright and centred.

The first burn of any candle should be long enough for the entire top layer of wax to liquify.  This will ensure an even burn for each light.  Refrain from burning candles longer than 3 hours at a time, and never burn a candle when there is less than ¼” of wax at the base.


Always protect the surface on which the candle sits.

SHIPPING


Items in stock will be sent within 5 working days by Royal Mail. Please contact us for overseas deliveries and we will quote each individually. New Ritual aims to be an eco-friendly company, with foam free packaging and minimal use of plastics.  Our shipping boxes are biodegradable and candle vessels are meant to be reused or recycled. Orders over £50 qualify for free standard shipping. Orders over £75 qualify for free express shipping.

REFUNDS & RETURNS 

Refunds are valid for up to 14 days after receiving the item, items must be returned unused and have all the original packaging. The customer pays return postage costs. We reserve the right to refuse a refund, if the product does not meet the criteria stated above. A refund will be issued when we have received the item, and will be issued back to the original payment method.

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Address

Surrey, UK

©2020 by New Ritual Candles